Trouble connecting to Enjoy?
Some internet providers and Wi-Fi security tools are mistakenly blocking Enjoy. Here’s how to get connected.
Enjoy uses a new domain. Security filters can flag new or unfamiliar websites before they’ve built a reputation. This can appear as a connection error, a page that won’t load, or a security warning.
We’re in contact with the affected internet providers to get these blocks corrected.
Steps
Does Enjoy work on mobile data?
On your phone, turn off Wi-Fi and open Enjoy using mobile data. On your computer, try your phone’s hotspot, then retry the connection.
If Enjoy works there, your usual network may be filtering it. Your mobile plan’s data charges may apply.
Is your Wi-Fi blocking Enjoy?
Check your internet provider’s app or router security settings for a blocked-site alert. If a site-specific allow option is available, allow Enjoy’s addresses.
Keep your other security protections on. On a work or school network, ask your IT team to review the block.
With another provider? Contact their support team and ask them to review a possible incorrect website block.
Allow these addresses 1 enjoy.dev2 www.enjoy.dev3 app.enjoy.devAsk your provider for a review Spectrum Request a review Xfinity Report a blocked site Still unable to connect?
Email us with your internet provider, device, the exact error, and whether Enjoy works on another network. Don’t include passwords or sign-in codes.
Good to know
- A connection error can have other causes. Check that other sites load and your device’s date and time are correct.
- If you see a certificate warning, don’t bypass it; send us the error instead.
- If this page won’t load on your usual Wi-Fi, open it on your phone using mobile data.