Claude Pro, Max, Ultra and Team get one free full reset. Use it by December 10

What Anthropic gave, and to whom

On November 10, 2026, Anthropic’s @ClaudeDevs account posted: “We’ve given all Pro, Max, Ultra, and Team users one free full reset, across all models and limits. Use it anytime before December 10 at 2:00PM PT.”

If you’re on one of those plans, the reset is already in your account. There’s nothing to claim, and nothing changes until you use it. The post doesn’t mention the Free plan or Enterprise.

“Full” is the word that matters. Anthropic’s help article on resets describes three kinds. With a five-hour reset, “your five-hour session limit goes back to full right away.” With a weekly reset, “your weekly usage limit goes back to full right away.” A Fable limit reset gives back only “the weekly usage you’ve spent on Fable models.” As of November 11, the article has no entry for a full reset. Going by “across all models and limits,” we read it as all of them at once: the five-hour limit, the weekly limit for all models and, on plans that have one, the separate weekly limit for Fable.

The resets each plan has now

The full reset came a day after the Claude Fable 5.2 launch offers, which gave most paid plans Fable resets of their own. Each has its own expiry, shown in Settings > Usage:

Plan	Full reset, given November 10	Fable limit resets, given November 9
Pro, and standard Team seats	One, before December 10, 2:00 PM PT	One, until November 16, 11:59 PM PT
Max, Ultra, and premium Team seats	One, before December 10, 2:00 PM PT	One to three, until March 8, 2027, 11:59 PM PT
Premium seats on legacy seat-based Enterprise	Not named	One to three, until March 8, 2027, 11:59 PM PT
Other Enterprise plans	Not named	Not included
Free	Not named	Not named

The Fable offers went only to accounts with paid billing “in place before November 9, 2026 at 10:00 am PT,” and the number of Fable resets depends on tenure: “Under six months gets one reset, six to 12 months two, and more than 12 months three.” Anthropic’s post on the full reset sets no cutoff, and doesn’t say whether an account that subscribes after November 10 gets one.

How to use it

1. Open Settings > Usage in Claude on the web, Claude Desktop or the mobile app. Anthropic’s short link, clau.de/reset, opens the same page on claude.ai.
2. Under Limit resets, select Reset for free.
3. Confirm with Reset for free again.

The same button appears on the message Claude shows when you reach a limit. It isn’t in Claude Code: the help article says it “isn’t currently available in Claude Code in your terminal or IDE.” Your limits are shared across your Claude account, though, so “the usage a reset restores also applies in Claude Code.” A request for a way to list and use resets from the command line (#108851), opened on November 10, has no reply yet.

When it’s worth most

A reset puts your limits back to full. It doesn’t add usage on top of them. The help article’s rules:

• “Your weekly limits still reset on their usual day and time.”
• “You don’t have to wait until you reach a limit to use it.”
• “Once you use it, you can’t undo it.”
• It “doesn’t refund extra usage you’ve already been billed for or change your usage credit balance.”
• “If you downgrade or cancel before using your reset, it’s no longer available.”

So it’s worth most when your weekly limit runs out with days to go before it resets, and least when you’ve used little or your weekly reset is hours away. Settings > Usage shows when your week resets. Four more things to plan around:

• Spend the reset that expires first. On Pro and standard Team seats, the Fable reset lapses on November 16. If Fable is most of what you’ve spent this week, use that one and keep the full reset for later.
• Don’t let it lapse. An unused reset “expires on the day and time listed on the offer,” here 2:00 PM Pacific on December 10.
• Use it before you cancel or downgrade, or it’s gone.
• On a verified Ultra account, there’s no five-hour limit to refill. The reset is about the week.

Why Anthropic gave it

The post gives the reason in two sentences: “We recently fixed a few small issues that used more limits than intended, and the Fable resets didn’t do much for those of you who’d already hit your weekly limits for all models. While these issues didn’t affect everyone, we want to make up for the trouble.”

It follows a month of reports on Claude Code’s GitHub. The longest-running, #102667, opened October 16 as “Possible Usage Accounting Regression: Weekly Limit Depletes Much Faster Than Before,” was still drawing new reports on November 10. On November 9, a Team user on Windows reported limits “draining much faster since roughly mid-October 2026, even though my own locally logged token volume went down” (#108534). Another Team user’s whole weekly allowance ran out “in approximately 30 hours and 31 minutes” in the week that began November 4 (#107390). As of November 11, none of the three has a reply from Anthropic’s staff.

Anthropic had said something like it before. On October 28, Claude Code’s creator, Boris Cherny, wrote that it had found “a few smaller things along the way that made some sessions burn through tokens faster than they should have,” with fixes rolling out, but “We didn’t find a single root cause or any regression in Claude Code.” Our memo on Claude’s limits follows those reports and the lawsuit over Max’s “20x.”

What Anthropic hasn’t said

• Which issues it fixed, when they started, when the fixes shipped, or how much usage they cost.
• Who was affected. It says only that the issues “didn’t affect everyone,” and gave the reset to everyone on the four plans.
• What a full reset is, in its help center. As of November 11, the article on resets describes five-hour, weekly and Fable resets, and no full one.
• Whether Free, Enterprise, or anyone who subscribes after November 10 gets one.
• Whether extra usage billed because of the issues will be refunded. The help article says a reset doesn’t refund it.

If a Claude Code conversation in Enjoy is waiting

Enjoy shows Claude Code’s five-hour and weekly limits, and when each resets, in the agent settings at the bottom of the message box (how). It uses free resets only for Codex, so use this one in Claude’s own app. If a Claude Code conversation is waiting for usage, use the reset there, then select Resume now on the waiting card, and Enjoy tries again right away. Without a reset, Enjoy moves the work to another Claude account you’ve signed in to that still has usage, or you can hand it to Codex or another agent on its own plan (what to do when an agent runs out). Enjoy doesn’t add usage to a Claude plan, and a waiting conversation picks up on its own at the limit’s reset time only if your computer is awake with Enjoy open.